I left The Nuffield two weeks ago after a total knee replacement, the hospitality staff, nurses and doctors, physio staff could not be kinder, they did everything to put me at ease and make my stay very comfortable, and virtually pain free, I cannot fault any one of them and wouldnt hesitated to recommend this hospital.
I have just returned home from a total hip replacement. I was anxious but the staff put me at ease immediately. About the staff, they are absolutely fabulous. Nothing is too much trouble. Everything was done enthusiastically and whenever my visitors arrived they were offered tea or coffee. They have an in house doctor named Vladimir, he recognised that the drugs I was prescribed were ineffective against the pain I was experiencing, changed the meds and within 3 hours I was learning to walk again with the brilliant in house physios. I can't recommend this place highly enough. ALL STAFF, from housekeeping to surgeons work brilliantly as one team. Thank you Nuffield Health for the care you gave me.
I would give 5 stars to the medical teams but had to drop 1 star because the reception staff are awful to deal with. The first time I visited I thought it was an off day but by the 5th visit I knew it was their usual manner. The lead receptionist snaps at her co workers in front of patients, intuits what the patient is going to say and answers the question before you finish speaking and without making eye contact. Generally, I think they behave with impatience as if patients are an unwanted disturbance. As the front of house for a fantastic medical team, they let them down with a snotty, unfriendly and dismissive attitude to people arriving for appointments with worries on their minds. I would personally go elsewhere just to avoid them if there was a choice nearby.
I had an operation yesterday which i was worried about. All the staff made me feel comfortable and looked after me so well. I would reccomend this hospital. Lovely experience considering what i had done.
Currently about to leave after Breast surgery on Friday completed by the most amazing professor and his team. I cant fault anything about the service received here. Staff from start to finish have been amazing nothing had been too much trouble. I have been treated and cared for as a truly individual person. The food is amazing too - just too much of it!
Nuffield Health Brentwood Hospital is a UK Hospital based in Brentwood, East of England. Nuffield Health Brentwood Hospital is located at Shenfield Rd, Brentwood CM15 8EH, UK.
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