Amazing service, fantastic staff extremely happy with my treatment. Highly recommend 10 stars
Rude rude rude customer service time waster
I have just finished my dental treatment with clear braces carried out by Malgorzata. She was absolutely lovely and fantastic throughout. When our schedules clashed and I couldn't see her, I saw Simon and he was just as fantastic and professional. Throughout my treatment Malgorzata kept me happy and informed as to what the next steps were and handled me when I became quite impatient with getting the braces out. The only reason I have not given 5 stars is because I found it difficult at times to get an appointment to suit my working hours and I was not advised of the limitations of who I can book with from the outset.All the staff at Brentwood were lovely and I would highly recommend the practice and especially Malgorzata.
***WARNING PLEASE READ***Avoid Finest Dental at all costs.To me is seemed as if Finest Dental do not care about the patient and are only there to increase their profits, sadly. The service is appalling List of problems1) I have seen 7 different dentists since my first appointment, that is, within the space of 17 months, thats one new dentist every 2-3 months, this radically reduces the ability to build any type of relationship with your dentist, but of course that is not their goal to build a relationship with you, but just to make money! (I have looked at the reviews and I can see that I am not the only one who has had this problem)Honestly, it is like going to the hair dressers and having one person take out your plaits, another person wash your wash, another person condition it, another person towel dry it, another person blow dry it, another person apply leave-in conditioner and then another person style it, look how bad and sad that sounds and yet that has happened to me here.2) None of the dentists had a hand over so I had to continually explain what my treatment was each time I met a new dentist.3) When I went to my first invisalign appointment I asked the dentist specifically if I could achieve a specific result with the invisalign Lite, he said yes, as soon as I signed the document and was tied into a contract and they had my money, I went back and the same dentist said it could not be achieved with Invisalign Lite and that I needed the full treatment, it is like day light robbery if you ask me, a scam hidden in plain sight, honestly I dont know how someone can do that to a young student who isnt rich and sleep comfortably at night, basically to me that implies that they will tell you want you want to hear so they can get your money and then as soon as they have it they will change their minds.4) One time I travelled all the way to the dentist for my BOOKED appointment only to find that the dentist was not in and nobody called, texted or emailed me to let me know, (how sad is that, I actually have a job and sometimes I have to take time off work to attend appointments and no-one let me know). They didnt even seem that sorry to be honest it was like they said sorry just because they thought it was what they should do and not because they were genuinely sorry that this had happened to me. It was horrible after that experience, I often turned up to the dentist scared that no-one might actually be there to see me, such a horrible feeling. 5) Another time I turned up to my appointment and I was told that the dentist had popped out, they knew I was coming and yet decided to pop Sainsburys, how very considerate of them.6) I was not explained about filing properly and now I still have gaps in my teeth where my teeth where filed and have not closed properly. To be honest, I had braces when I was 16 and no filing took place so it seems as if they did that just to cause more problems so I would pay up more money later in order to get the problems, they created, fixed.6) Finest Dental told me that they were going to be stopping the 0% finance so I should sign up quickly, not surprisingly, 1 year and a half later and they are still providing 0% interest to new patients, seems like it was a way to make people act impulsively and spend money they dont actually have, knowing that if they want to get out of the contract later they have to pay 25% minimum of the total price, plus 100.00 cancellation fee. Please read the Terms and Condition before signing contracts. had 23 problems listed but Google will not allow me to write it all due to character limitation, please see the Finance Dental Facebook page to see my full review.Thank you.
I knocked one of my front teeth out playing rugby when I was 16. The crown fell off last year and I required a implant. After a lot of research I decided on Finest dental... got to say very impressed with the prices and the service you get! Paula was my dentist and she was fantastic, friendly and explained the process very well. All the staff are accommodating ! My implant is in now and I am very happy with it.. it has made me much more confident.. thanks so much Paula
Finest Dental Brentwood is a UK Dentist based in Brentwood, East of England. Finest Dental Brentwood is located at 39-41 High St, Brentwood CM14 4RH, UK.
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