The customer service especially by Grace is absolutely superb, always polite, very helpful and the delivery guys are brilliant. The products are brilliant & superb value for money. Fantastic shop, I love it, my husband not so much!
Cannot fault this shop or the employees i was extremely happy with the service i received and would also like to say an extra thank you to tom for his lovely interior design service he used for the designing of my whole house.. will definitely be back again :)
Love this shop! Bought all my bedroom furniture from here. Great customer service! Thank you
I love this shop such lovely stock I brought some lovely cushions from here with all gems on them and none have fell off which is great there so stable and such good quality cushions I have also brought a bed ad my dining room table and chairs from here to ! excellent customer service and delivery always when they say ! :) I would highly recommend tides home and garden to anyone friendly staff who are always willing to help
I loved this shop!! Sells the most beautiful things and all good until something goes wrong!!! Absolutely no customer service!! A cushion I brought from there website unfortunately started to loose all the gems!!! I only had this for a month and used for decorative purposes on my bed during the day and the ottoman through the night! The gems are quiet big so after several fell off it really showed in the cushion!! Initially they agreed to get it picked up and replaced after I sent them pictures then I got a call back to say that the manager Tom felt that after a month this is down to wear and tear!!??? He was so rude saying hes girlfriend has a sequin dress and it drops sequins thats how it is!! I also have a sequin dress that does this but it has thousands of sequins on and loosing a few makes no difference to the overall look of the dress a cushion however with large gems look rediculous when several have fallen off and its clearly not fit for purpose as a cushion because its clearly too delicate!! The funny thing was this is over an 18.00 sale cushion!! Imagine if you had a problem with your 1000 table!! Lost a good customer over a sale cushion!!
Tides Home and Garden is a UK Furniture Store based in Brentwood, East of England. Tides Home and Garden is located at 8 High St, Brentwood CM14 4AB, UK.
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